Help

I’d like help making, changing, or canceling an order.
Please call us toll-free at 1-800-850-7608 or email us at donorinfo@oxfamamerica.org.
I’d just like someone to help me over the phone.
We get it. Sometimes it’s just better to talk. That’s why we have a 24/7 helpline: 1-800-850-7608.
I’d like to know when my mailed card will arrive.
Mailed cards are sent via USPS and can take up to 7-10 business days after you place your order to arrive.
I’d like to gift different items to the same recipient in one order.
Perfect! All you have to do is pick a gift, choose a card type, enter the name of the recipient (for mailed cards, enter the recipient name in the “Send this card to section” – you’ll be prompted to provide the mailing address for this recipient at checkout) and add to your cart for each gift. After you’ve chosen your gifts, proceed to checkout where you’ll find shipping information!
I’d like to gift the same item to several different recipients in one order.
Great! After you select your gift, choose the “Mailed card” type. Personalize your gift by providing a greeting, message and signature for the card. At the “Send this card to” section, select “Add a new recipient” and in the “Recipient Name” box that appears, enter the name of the person who will be receiving the card. You’ll be prompted to provide the shipping address for this gift recipient at checkout. Finally, click the “Add to cart” button to confirm your selections. To send another of the same gift, repeat the previous steps, making sure to “Add a new recipient”, and you’ll also be able to add the shipping address for this recipient at checkout. As always, if you are having issues or just aren’t quite sure, please call our 24/7 helpline: 1-800-850-7608.
I’d like to print multiple cards of my own.
We can do that! Make sure to select “Print your own” under “Choose Your Card.” Just add to your cart once. When viewing your cart, adjust the number, update, and you’re all set to checkout.
I am trying to use my password but can’t access my account.
With our new website, you’ll need to create a new account during checkout. If you’re having issues, please call our 24/7 helpline: 1-800-850-7608.
I’d like to know more information about my orders.
With your new account login, you can find more information about your past orders by going to the “Your Account” page. If you are looking for information on orders using your old account or if you do not have an account, please call 1-800-850-7608.
I’d like to navigate through the mobile site.
No problem! On your mobile device, click on the button in the upper-right-hand corner of the screen and choose where you want to go.
I’d like to cancel an order and get a refund.
Please call 1-800-850-7608 to cancel an order or to obtain a refund. For more information email donorinfo@oxfamamerica.org.

Your gift supports Oxfam America, a nonprofit organization committed to ending the injustice of poverty. The gift items in this catalog are based on actual projects funded by Oxfam worldwide. By purchasing our charitable gifts, you are making a difference. Give gifts that do good.